In 1997, when the first version of what would become BAPCPA was drafted, non-business bankruptcy filings reached 1,313,112. The consumer credit industry fought for years and spent hundreds of millions of dollars to ensure that bankruptcy reform became law. In 2005, it did, and non-business bankruptcy filings dropped...briefly. Now, in BAPCPA's fifth year, non-business bankruptcy filings stand at 1,344,095 (FY 2009).
These numbers don't come as much of a surprise to most bankruptcy lawyers. While Congress was apparently believed that complicating the bankruptcy process would make Americans better able to meet their financial obligations, we'd seen the reality in our offices. Filings began to rise again almost immediately, and experts were predicting that we'd soon see pre-BAPCPA filing levels even before the worst of the economic crisis hit.
Unfortunately, when Congress opted to shake up the bankruptcy process, it shook up the practice a bit, too. Some general practice attorneys stopped taking bankruptcy cases altogether, unwilling to accept the added time investment and legal responsibility. Some bankruptcy attorneys were forced to expand their practices into other areas of law, let associates and paralegals go, or even close their doors.
Now, the National Bankruptcy Research Center is estimating that 1 in 80 U.S. households filed for bankruptcy protection during 2009. With more than 110,000 new cases filed per month, many of those who remained in bankruptcy practice are seeing a tidal wave of new client inquiries. While "more business than I can handle" is a good problem to have, it's still one that requires a solution.
Many attorneys see the options as limited: either turn away cases or increase your staff. There are, of course, upsides and downsides to both. Turning away cases means not having to make any changes, but limits revenues at a time when growth is at your fingertips. Adding staff means you increase your capacity for revenue growth, but also your obligations and time investment. You'll have to take time away from your already busy practice to recruit, interview, train and supervise. You'll be committing to additional overhead in order to meet a demand that may or may not continue. The open questions and up-and-downsides lead many lawyers to preserve the status quo, but there is another option.
Contract lawyers, contract paralegals and outsourcing of petition preparation and other tasks all provide an opportunity to increase volume and revenues without a significant investment of time or a commitment to increased overhead. Working on a contract basis allows you to adapt your investment to demand, so that you can keep pace with new business while ensuring that you aren't paying people to sit in your office and wait for the phone to ring during quiet times.
Next week, we'll talk about how to choose the right virtual assistant, outsourcing company or contractor for your firm. Until then, give some thought to how you could expand your practice and grow your revenues if you were able to free up some attorney and/or paralegal time in your office.